Item (abbreviated) r
My understanding of how my patients and their families feel does not influence  medical treatment 0.68
My understanding of my patients’ feelings gives them a sense of validation that is therapeutic in its own right 0.63
I try to think like my patients in order to render better care 0.62
I believe that emotion has no place in the treatment of medical illness 0.62
I try not to pay attention to my patients’ emotions when I am talking with them                0.61
Patients feel better when I understand their feelings     0.59
I believe that empathy is an important therapeutic factor in medical treatment  0.58
I try to imagine myself in my patients’ shoes when providing care to them           0.58
It’s difficult for me to view things from my patients’ perspectives 0.55
An important component of the relationship with my patients will be my understanding of the emotional status of the patients and their families 0.54
I will not allow myself to be touched by intense emotional relationships amongst my patients and their family 0.53
Because people are different it will be almost impossible for me to see things from my patients’ perspectives 0.52
I consider understanding my patients’ body language as important as verbal communication in pharmacist-patient relationships              0.51
I will try to understand what is going on in my patients’ minds by paying attention to their nonverbal cues and body language          0.50
I have a good sense of humour which I think contributes to a better outcome 0.50
Attentiveness to my patients’ experiences is irrelevant to treatment outcomes 0.50
Empathy is a skill without which my success as a pharmacist will be limited 0.47
Patients’ illnesses can be cured only by medical treatment; therefore, affectional ties to my patients cannot have a significant place in this endeavour              0.40
I consider asking patients about what is happening in their lives an unimportant factor in understanding their physical complaints 0.35
I do not enjoy reading non-medical literature or experiencing the arts 0.20
Table 5: Item total correlations for JSPE-H completed by pharmacy students.