Process/Result Benefits
1.Issue a Patient Identification number to patients Easy tracking of patients at their second visits/No duplication of attendance
2.Record history, examination findings of every patients Easy retrieval of records
3.Minimize use of sheets to request laboratory investigations Improve medical officers’ productivity
4.Laboratory test results stored, consolidate in one sheet, print only when necessary No duplication of test on same patient, reduce patient waiting time, eliminate wastage of stationary
5.Radiological images store in the computer Easy retrieval of reports, minimize duplication of same film, reduce cost for X-ray filming
6.On-line theatre time booking Reduce patient waiting time
7.Generation of IMMR, Out patient records, notification record, etc. Accurate and timeliness of data
Table 1: Re-engineering processes and their benefits.