Variable |
Satisfied |
|
Age group |
|
|
10-19 years (N=75) |
62(82.7) |
P<0.05 |
19-60 years (N=790) |
610(77.2) |
60 and above (N=77) |
56(72.7) |
Gender |
|
|
Male (N=460) |
360(78.3) |
P<0.05 |
Female (N=482) |
368(76.3) |
Education |
|
|
Illiterate N=(169) |
106(62.7) |
P<0.05 |
Literate N=(773) |
622(80.5) |
Type of facility |
|
|
Dispensary (N=609) |
587(96.4) |
P<0.05 |
Polyclinic (N=89) |
58(65.2) |
Community health centre (N=114) |
59(51.8) |
District Hospital (N=130) |
24(18.5) |
Dimensions of Satisfaction |
|
|
Accessibility to health facility(N =934) |
804(86.1) |
P<0.05 |
Display of signage’s(N =545) |
307(56.3) |
Physical environment (N =379) |
219(57.9) |
Management(N =236) |
195(82.7) |
Physician care(N = 942) |
730(75.4) |
Staff behaviour(N =878) |
674(76.8) |