| Variable |
Satisfied |
|
| Age group |
|
|
| 10-19 years (N=75) |
62(82.7) |
P<0.05 |
| 19-60 years (N=790) |
610(77.2) |
| 60 and above (N=77) |
56(72.7) |
| Gender |
|
|
| Male (N=460) |
360(78.3) |
P<0.05 |
| Female (N=482) |
368(76.3) |
| Education |
|
|
| Illiterate N=(169) |
106(62.7) |
P<0.05 |
| Literate N=(773) |
622(80.5) |
| Type of facility |
|
|
| Dispensary (N=609) |
587(96.4) |
P<0.05 |
| Polyclinic (N=89) |
58(65.2) |
| Community health centre (N=114) |
59(51.8) |
| District Hospital (N=130) |
24(18.5) |
| Dimensions of Satisfaction |
|
|
| Accessibility to health facility(N =934) |
804(86.1) |
P<0.05 |
| Display of signage’s(N =545) |
307(56.3) |
| Physical environment (N =379) |
219(57.9) |
| Management(N =236) |
195(82.7) |
| Physician care(N = 942) |
730(75.4) |
| Staff behaviour(N =878) |
674(76.8) |