Parameters All HCF Dispensary Polyclinic Community health centres District Hospital
  OR(CI) OR(CI) OR(CI) OR(CI) OR(CI)
Accessibility 6.6(1.7-25.2) * 432381863.8(0.0-) 789151705.3(0.0-) 8.2(0.8-83.9) 4.6(0.3-62.7)
Display of signage’s 0.9(0.4-1.8) 1.1(0.1-9.0) .7(0.2-3.7) 1.3(0.4-4.2) 0.8(0.9-4.7)
Physical environment 2.1(1.2-3.9) * 0.7(0.1-3.3) 3.4(1.2-9.3) * 5.9(1.9-18.1) * .1(0.0-1.4)
Management 2.9(1.7-5.0) * 5.1(1.1-23.5) * 2.1(0.7-6.8) 1.0(0.2-3.9) .5(0.1-1.9)
Physician care 4.2(2.2-8.0) * 5.7(0.5-61.8) .9(0.3-2.9) 4.3(1.0-18.0) 25.8(6.6-101.3)*
Staff behaviour 0.7(0.5-15.4) 1.1(0.3-7.8) 0.4(0.1-9.1) 0.6(0.2-6.4) 0.5(0.1-4.8)
Gender          
Male R R R R R
Female 0.7(0.4-1.1) 1.5(0.3-6.6) 0.4(0.1-1.2) 0.6(0.2-2.0) .9(0.3-3.3)
Education          
Illiterate R R R R R
Literate 0.2(0.1-0.4) * 0.2(0.0-1.2) 0.4(0.1-1.2) 0.0(0.0-0.6) * 0.1(0.0-0.7) *
Facility          
Dispensary R NA NA NA NA
Polyclinic 12.4(6.3-24.6) NA NA NA NA
CHC 26.0(12.9-52.4) NA NA NA NA
District Hospital 123.2(44.5-340.8) NA NA NA NA
Age group          
10-19 years R R R R R
19-60 years 0.3(0.1-0.9) 0.0(0.0-) 0.5(0.1-3.1) 0.1(0.0-0.6) 0.2(0.0-13.7)
>60 years 0.2(0.1-0.8) 0.0(0.0-) 0.7(0.1-8.0) 0.2(0.0-2.2) 0.1(0.0-9.3)
Table 3: Association of different parameters with patient satisfaction using logistic regression.