| Item (abbreviated) |
Component |
| 1 |
2 |
3 |
4 |
| I try not to pay attention to my patients’ emotions when I am talking with them |
.75 |
.06 |
.21 |
.1 |
| Attentiveness to my patients’ experiences is irrelevant to treatment outcomes |
.72 |
.03 |
.09 |
.02 |
| I believe that emotion has no place in the treatment of medical illness |
.71 |
.09 |
.32 |
.01 |
| My understanding of how my patients and their families feel does not influence medical treatment |
.71 |
.22 |
.17 |
.23 |
| Patients’ illnesses can be cured only by medical treatment; therefore, affectional ties to my patients cannot have a significant place in this endeavour |
.56 |
.26 |
-.24 |
.07 |
| I will not allow myself to be touched by intense emotional relationships amongst my patients and their family |
.50 |
.07 |
.17 |
.25 |
| I consider understanding my patients’ body language as important as verbal communication in pharmacist-patient relationships |
.01 |
.81 |
.09 |
.15 |
| I will try to understand what is going on in my patients’ minds by paying attention to their nonverbal cues and body language |
.03 |
.79 |
.11 |
.13 |
| An important component of the relationship with my patients will be my understanding of the emotional status of the patients and their families |
.17 |
.65 |
.25 |
.02 |
| Patients feel better when I understand their feelings |
.25 |
.64 |
.26 |
.01 |
| My understanding of my patients’ feelings gives them a sense of validation that is therapeutic in its own right |
.36 |
.53 |
.40 |
-.09 |
| I have a good sense of humour which I think contributes to a better outcome |
.13 |
.10 |
.70 |
.02 |
| Empathy is a skill without which my success as a pharmacist will be limited |
.13 |
.10 |
.64 |
-.03 |
| I believe that empathy is an important therapeutic factor in medical treatment |
.17 |
.37 |
.59 |
.03 |
| I try to imagine myself in my patients’ shoes when providing care to them |
.01 |
.45 |
.59 |
.03 |
| I try to think like my patients in order to render better care |
.20 |
.38 |
.58 |
.06 |
| It’s difficult for me to view things from my patients’ perspectives |
.13 |
.10 |
.27 |
.81 |
| Because people are different it will be almost impossible for me to see things from my patients’ perspectives |
.20 |
.02 |
.27 |
.74 |
| I consider asking patients about what is happening in their lives an unimportant factor in understanding their physical complaints |
.30 |
-.03 |
-.16 |
.55 |
| I do not enjoy reading non-medical literature or experiencing the arts |
-.04 |
.13 |
-.17 |
.46 |
