Dissatisfying events Frequency
Male Female
Time delay in the sequence of processing (from ward to operating theater, prolonged preparation time, and from transfer area until discharge to ward). 19 5
pain during invasive interventions 3 1
lack of privacy 6 3
disturbing noise preoperatively 2 1
Table 8: Reported parameters of dissatisfaction in JUSH surgical inpatients, who had undergone surgery during the study period.