| Outcomes |
Before Intervention |
After Intervention |
| Medical error rate |
24.5 per 100 admissions |
18.8 per 100 admissions |
| Preventable adverse events rate |
4.7 per 100 admissions |
3.3 per 100 admissions |
| Non-preventable adverse events rate |
3 per 100 admissions |
2.8 per 100 admissions |
| Average duration of oral handoffs |
No significant change |
|
