| Category |
Typical behaviours |
| A. Emotion-oriented: Positive reactions
|
1. Shows solidarity: raises other’s status, gives help, rewards |
| 2. Shows tension release: jokes, laughs, shows satisfaction |
| 3. Shows agreement: admits, adapts |
B. Task-oriented: Attempted answers (neutral), also the problems outside of patients’ ones but inside of students’ own life were included
|
4. Gives suggestion, advice |
| 5. Gives opinion, attitudes, judgments and emotions, wishes |
| 6. Gives orientation, advice, reports, repeats, clarifies |
| C. Task-oriented: Questions (neutral), also the problems outside of patients’ ones but inside of students’ own life were included
|
7. Asks for orientation, information, repetition, confirmation |
| 8. Asks for opinion, information, repetition, judgment and emotion |
| 9. Asks for suggestion, advice |
| D. Emotion-oriented: Negative reactions
|
10. Shows disagreement: shows passive rejection, formality, withholds help |
| 11. Shows tension: asks help, withdraws |
| 12. Shows antagonism: shows aggression, ridicules, defends |
