No. Type of patient contact (%) |
|
Face to face encounter |
180 (21) |
Telephone call |
677 (79) |
Mean Phone call duration ± SD (min) |
8 ± 5.6 |
No. Phone call duration (%) |
|
< 10 min |
569 (84%) |
> 10 min |
108 (16%) |
Mean Face to face encounter duration ± SD (min) |
43 ± 25.1 |
No. Procedures (%) |
|
Bladder catheterization |
27 (43) |
Transurethral surgery |
20 (32) |
Ureteroscopy |
16 (25) |
No. Location of procedure (%) |
|
Bedside |
32 (51) |
Operating room |
31 (49) |