No. Type of patient contact (%)  
Face to face encounter 180 (21)
Telephone call 677 (79)
Mean Phone call duration ± SD (min) 8 ± 5.6
No. Phone call duration (%)  
< 10 min 569 (84%)
> 10 min 108 (16%)
Mean Face to face encounter duration ± SD (min) 43 ± 25.1
No. Procedures (%)  
Bladder catheterization 27 (43)
Transurethral surgery 20 (32)
Ureteroscopy 16 (25)
No. Location of procedure (%)  
Bedside 32 (51)
Operating room 31 (49)
Table 2: Characteristics of consults.