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My training is in the fields of organizational behavior and health informatics. My research focuses on evaluating innovations within health organizations, particularly innovations supported by information technology for the purpose of improving care quality. Examples of such innovations include electronic health record (EHR) modules to improve provider-patient communication; EHR meaningful use objectives for improving care coordination and patient-and-family engagement; and virtual tumor boards to engage clinicians in multidisciplinary discussions of complex cancer cases.
My research has employed both quantitative and qualitative methods. For example, I have used latent class analysis to develop a taxonomy of EHR sophistication in U.S. hospitals. Regarding qualitative methods, I have experience conducting interviews with clinicians and staff in health care organizations.
My research also has involved developing valid, reliable, and pragmatic survey measures of health organization variables that historically have been difficult to measure. For example, I led development of a measure of “organizational readiness for change,” which has been categorized as “highly accessed” by the journal Implementation Science.
Primary Care,Community Health
Research Article: Prim Health Care 2012, 2: 111
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