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Carl Osunde | OMICS International
2169-026X

Journal of Entrepreneurship & Organization Management
Open Access

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Carl Osunde

Senior Lecturer in Organisational Behaviour, Wukari, Taraba State
Nigeria
Publications

A Study on Customer Relationship Management Practices in Selected Commercial Banks with Reference to Nigeria

This research article examines the importance of CRM in creating a sustainable relationship between customers and commercial banks in Nigeria. The study investigates customers perceptions of CRM practices of selected commercial banks in Edo State, Nigeria; relationship between the customers perception and attitude of customers towards CRM practices... Read More»

Carl Osunde

Research Article: J Entrepren Organiz Manag 2014, 3: 117

DOI: 10.4172/2169-026X.1000117

Abstract Peer-reviewed Full Article Peer-reviewed Article PDF Mobile Full Article

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