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Sevinç Isayeva | OMICS International
ISSN: 2167-0269

Journal of Tourism & Hospitality
Open Access

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Sevinç Isayeva


Investigation of Emotional Labor Levels of Hotel Employees in Terms of Demographic Variables

Emotional labor is used as an instrument in order to accomplish elements such as employee performance, good image formation and customer relationship development in tourism, as in other service sectors. Behaviors that are defined as emotional labor, sometimes the structure of the organization, sometimes the demographic characteristics of the person... Read More»

Sevinç Isayeva, Gulseren Yurcu and Murad Alpaslan Kasalak

Research Article: J Tourism Hospit 2017,6:322

DOI: 10.4172/2167-0269.1000322

Abstract Peer-reviewed Full Article Peer-reviewed Article PDF Mobile Full Article