School of Mechanical and Industrial Engineering, Addis Ababa Institute of Technology (AAIT),
Addis Ababa
Ethiopia
Review Article
Quality Improvement Approaches and Models in Healthcare
Author(s): Shewit Woldegebrie, Daniel Kitaw and Birhanu BeshahShewit Woldegebrie, Daniel Kitaw and Birhanu Beshah
Purpose: The purpose of this study is to review the efforts made to improve quality of healthcare by assessing the existing healthcare quality improvement models and to approach alternative directions for future research in the area.Design/methodology/approach: Service quality improvement approaches in healthcare and the existing models of quality improvement are reviewed from published research papers in different journals. Totally, 38 articles were reviewed and based on the relevance with the research topic, 15 articles were screened out for further examination and analysis of their contents. LecturerFindings: In the literature survey, different approaches of quality improvement in healthcare were reviewed. The focus of most of the approaches was on a holistic way of improvement. Accordingly, general improvement models w.. Read More»
DOI:
10.4172/2169-0316.1000130
Industrial Engineering & Management received 739 citations as per Google Scholar report