Centro Universitario de Ciencias Económico Administrativas, Universidad de Guadalajara Periférico Norte 799; Los Belenes; C.P. 45100, Zapopan, Jalisco, México
Received November 08, 2012; Accepted February 10, 2015; Published February 20, 2015
Citation: Hernández JGV (2015) Use of Social Networks of Lab Genomma as Important Key to Growth. J Glob Econ 3:134. doi: 10.4172/2375-4389.1000134
Copyright: © 2015 Hernández JGV. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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Mexican society is characterized by a tendency to self-medication when they get sick and be loyal to the brand that worked. Genomma Lab realized it and used its resources (including networks of social relations) to quickly positioned itself as the leader in the market with most of its brands in OTC medicines and products for health care. The article discusses how their beginning in publicity and the dynamism of their abilities makes him have a growth rate accelerated to the company.
Genomma lab; Resource-based view; Marketing;Network; Competitive advantage
L14, L65, M31, O43, O54
The OECD estimated that Mexico was the 2nd member country with the highest spending on medicines  but not only that, it is also a country that tends largely to self-medication and that if a product works for people, they will continue using for long. Just these two features has been a key determinant of the success of Genomma Lab, but that was not the only thing that was enough for the company to grow in such an accelerated way and to position itself as a leading brand with over 20 products on the market Mexican. Genomma Lab dabbled in a mature market, which was dominated by foreign companies. The firm has taken firm steps towards growth and internationalization, through an unconventional strategy of communication with their customers. It went from being considered an “ethnic” product to the shelves of products for personal care and OTC medications (OTC called by its acronym in English over the Counter) in the United States. The company is growing at an average 30% annual of international operations; besides being the only Mexican laboratory listed on the Mexican Stock Exchange. In this paper an analysis is presented of how is that Genomma Lab has taken the opportunities that are presented to reach the place where it is positioned today. The analysis could be approached from different successful perspectives, starting with the institutional vision, transaction costs incurred (and avoid incurring) the company. But it will be from the perspective of network strategy and mainly from the theory of resources and capabilities to be attached to the cunning with which the firm has used its networks to advertisingthe key to his success.
From the point of view of the volume of money moving in different industries around the world, the pharmaceutical industry represents one of the four most productive in the current scenario, as  sustains, along with the sex industry, guns and illegal drugs. Because of the importance of the industry in the life of people, is that it highlights the usefulness of knowing the role Genomma Lab in the market industry. The pharmaceutical industry is engaged in the research, development and marketing of chemicals used in the treatment and prevention of diseases. According to the Ministry of Health  it maybe prescription drugs or over-the-counter (OTC), patent medicines, and generic medicines, with the same active substance as the patent orsimilar drugs. (Figure 1) Many companies in the industry rely heavilyon patent medicines. What they really need is to expand is its rangeof products or entering different niche markets, such as products forhealth care. However, the sector is one of the most profitable in theworld. It has large corporations that invest large sums of money inresearch and development for the industry to continue to grow. Mexicohas in its territory with 14 of the top 15 pharmaceutical companiesworldwide. It is one of the major manufacturing centers in the world.According to figures from INEGI , the industry represents onaverage 1.2% of GDP and 7.2% of manufacturing GDP. The Secretaryof Economics (SE) foresees that the over the counter medications havea growth of 3.2% from 2013 to 2017. Among the leading companies inthis segment are Bayer, Genomma Lab and Mondelez International,among others. And in 2012, Mexico was the main exporter in LatinAmerica in the pharmaceutical industry; its companies are located mainly in the Federal District, Jalisco, Estado de Mexico, Pueblaand Michoacán. The higher sales are shown in (Figure 2), where youcan appreciate Genomma Lab as one of the most profitable amonglaboratories who live in Mexico. According to IMS Health , themarket for non-prescription medicines is worth 134,740 million pesosin Mexico. It’s the kind of more attractive to pharmaceutical product,since Mexicans tend largely to self-medication and, if a product reachesits functions, the consumer will continue using it for a long time andalso will recommend them, i.e., it will be true to the brand. It mustnot be forgotten that the industry of OTC and personal care are thestrengths of the company, are the markets that have significant marketshare compared to companies that already have more years in the same(Figures 3 and 4). These figures indicate that Genomma Lab then hasan enviable share of the pharmaceutical market, the reasons that are conducive to giving rise to the research questions and assumptions ofthis article.
Genomma Lab takes advantage of network strategy for advertisingand achieve growth and market positioning?
Genomma Lab leverages its external social networks for itsadvertising and therein lies its success.
The way in which a company operates has to do with how it behaves according to the industry to which they belong, but within that industry firms differ from one another individually. It was on this basis that it was proposed the theory of resources and capabilities [5-6] which recognizes the fact that companies use their resources to gain competitive advantage and based on them to better exploit their environment that competitors. Nevertheless, these advantages must have certain characteristics called the frame VRIO . According to this framework, resources and capabilities of the company should be those that add (V) Value: value added resources and are constantly updated and not stagnate on irrelevant issues; (R) Rarity: if the resources that are common to the company has achieved the most you regarding its competition will be at its level, but never be surpassed by the competition; (I) Imitation: that competitors find difficult to copy the resources and capabilities that the company has and (O) Organization: all resources, even if they are valuable, rare and difficult to imitate need to be under proper organization  specified that those resources are used in the production or generation of the service to which the company is engaged; while capabilities are the skills of the company to convert these resources into sustainable competitive advantages, i.e., the ability of the company to combine those resources properly are capabilities . So it is a theory that should be seen mainly from two stages: the first one relates to obtaining such resources to enable it to develop and the second step when the company coordinates and manages these resources in the most effectively and efficiently. According to  in any market companies must find or create themselves a competitive advantage, a number of features that differentiate them from their competitors and lead to successfully meet their objectives, but also to be flexible and sustainable competitive advantage to cope with market changes. The activity of a business depends largely on the decisions they make and how they make those decisions, which are also influenced by the specific attributes that tell that person that influences significantly since the creation process of the company . Among those attributes the firm has, one of the most important, and can be seen from the resource and capabilities theories are the networks of social relations, as companies are favored by the relationships that the employer has from the beginning, but also the ones which develops. It is a fact that entrepreneurs with more extensive social networks are more likely to identify further opportunities and seize them, for the same networks will mean a chance [12,13]. These networks can benefit him in many ways: financial support, professional advice and even moral support when needed both the company and itsemployer .
Following the theme of the importance of entrepreneurial networks to the entrepreneur,  found that companies founded byentrepreneur teams and no for only an entrepreneur are mostly intended for their company’s success, mainly thanks to the social network agroup will be much greater than the social network of an individual.As mentioned, the social network is a key factor for the success of acompany, and this is not only crucial at the beginning, it is a fact thatin the companies, a transfer of personal networks to organizationalnetworks  is performed. The key is to not lose sight that thenetworks “help entrepreneurs identify international opportunities,establish credibility, reduce input costs and risks associated withinternationalization” . According to  what a company shoulddo, speaking of marketing used, is to have the cheapest product (Cost),offering the best product (quality) or, adapt the offer to the customer(focus). It is the third option that best fits the present investigation,as the company adapts its advertising strategies so that the product isalso suitable for its target audience  has stated that SMEs start theirmarketing strategies through the use of their social network of personalcontacts. A good use of these personal contacts can lead the SMEs to astructure having greater flexibility and capacity to meet the challengesof their environment through cooperation allowing them to makemore appropriate decisions. In Bogota, Colombia, a study found thatGM Colomotores directed its advertising strategies in a different way.It was performed with more flexibility over its competitors and gave asubstantial competitive advantage in its market .
A. Origins of Genomma Lab
Genomma Lab  is described as a company dedicated to the development and marketing of pharmaceutical and dermo-cosmetic products to improve the quality of life and health of society. The Company is currently involved in the OTC pharmaceutical market, the market for personal care products and generic drugs market. It is the only Mexican pharmaceutical company listed on the Mexican Stock Exchange since June of 2008, 12 years after its founding. The company started its career in 1996. Rodrigo Alonso Herrera Bagheria, its founder and current Chairman of the Board and CEO, began as Producciones Infovision’s and was dedicated to the production of infomercials on television. The next year he began to develop its first products and use their connections in the television industry. Today is the first pharmaceutical company in the sale of OTC medicines and occupies the third position in the sale of generic drugs in the country with itsbrand for its First Level Health.
B. Its market share
The company increased its sales by 42% from 2009 to 2010, i.e. 6236.6 million, and over the years has had a growth rate more or less the same magnitudes (Figure 5). Genomma Lab  offers more than 90 products in different categories with high growth, because according to IMS Health , the categories of anti-acne, fading scars, treatment for hemorrhoids, anti-ulcer, topical products ant varicose and muscles /skeleton, have grown at an annual rate of 61.1% from 2004 to 2007 (Figure 6) also foresees that OTC medicines will have a rate of 3.2% annual growth from 2013 to 2017, and Genomma Lab is already among the leading pharmaceutical companies in this segment. In the Top 20 products that contribute most to the OTC market in Mexico, there are five products Genomma Lab: Next, QG5, Dalay, Ultra Bengue and Sen.MetabolTonics (Figure 7) (Table 1).
|Distribution channels||24,000 pharmacies and samall commercial premises||36.5 of sales|
|2,891 supermarkets||33.1 of sales|
|3,094 pharmacy chains||11.5 of sales|
|13,021 other outlets(convenience stores, department, etc.)||18.9 of sales|
|Sales 2012||$ 9,799.69 million of pesos|
|73 in México
|Sales 2013||$ 8,066.4 million of pesos|
|Sales 2014||$ 2,438.2 million inthe first 4months.|
Table 1: Some important figures Genomma Lab.
C. The strategy
Genomma Lab  attributes its success to four main areas:
A. Manufacturing with high quality standards and high technology. To maximize the competitiveness and efficiently use of its economic resources, contracts with third parties to manufacture nearlyall products.
B. Quality policy based on high international standards andstrict quality controls.
C. Distribution and strong presence in retail outlets to beaccessible to the consumer.
D. Advertisement in all product launches with strong and innovative campaigns. To do this, it has its own team of designers,production and post-production of commercials.
The company also acquired brands that are known in the market in the area of personal care, healthcare and pharmaceuticals, but little is known about their situation; invests in advertising, improve image and sometimes some improvements to the formula it has been very good inits sales (Figure 7).
D. Its networks of social relations
Genomma Lab is the most powerful company in its field. It is linked from the beginning to the media . This is easily verified relationswith some of its most important figures.
A. The Executive Vice President of Business Expansion and Human Capital, Alejandro Bastón Patiño is brother of Joseph BastónPatiño, president of Television and Content from Televisa.
B. Corporate Vice President of Genomma Lab, Neme Ramon Sastre, is related to leaders of the Institutional Revolutionary Party(PRI) and the Green Ecological Party of Mexico (PVEM).
C. The vice president of operations is Patricia Faci Villalobos, former president of the National Chamber of the PharmaceuticalIndustry.
E. Its advertising
According to a study of large companies in Mexico and their advertising  found that the pharmaceutical Genomma Lab is the company whose advertising costs weighed more about their sales compared to firms in other sectors, mainly due to that it was not qualified against a direct competitor, because the company does not compete in only one sector. Therefore, its only comparative figureswith other companies were taken.
An analysis on Mexican television  found that the most repetitive ads were mainly Genomma Lab. Out of the 21 most advertised products, 12 belong to the pharmaceutical (Figure 8) Comparison of the advertising intensity of Genomma Lab  Reps by brand in a onehourprogram for a week.
To carry out the paper a method of mixed analysis was used to describe and explain the qualitative characteristics of the company. But also it was used the quantitative method, considering some sales figures, expenses and company growth (quantitative data) promote better understanding of the current situation in the market GenommaLab as a result of its distinctive features.
While it is true that Genomma Lab has had impressive growth in its sales since the beginning of its operations, it has not reached it in vain. The company invests large amounts of its capital in the acquisition of recognized products and advertising campaigns which gain position in the consumer’s mind. That gives a very significant competitive advantage over other companies that prefer to locate their focus of attention in less visible and conspicuous in the eyes of consumer’s aspects. To achieve this, the company has taken advantage of external social networks that account by some of its more important collaborators and partners to leverage every opportunity it has had about as grabbing advertising space, even with the First Level for Your Health infomercials that specifically refer to its product brands for health conditions that a large proportion of society has. Far from marking the same name, Genomma Lab is not just a laboratory, it is a company fully committed to the use of marketing related techniques to sell products which, although they are in the pharmacy field, they are not properly developed by the company. Thus, its most important activity is the marketing. The Mexican population spends on average 2 hours and 52 minutes per day watching television and 63% of that audience focuses on Televisa , which certainly knows Genomma Lab and leverages its favor by its networks. It is difficult, as already stated, Genomma Lab to classify within a specific niche or a specific sector other than pharmaceutical, because its qualities are varied, always using that feature Mexican consumers especially have: making decision personally without the intervention of professionals in this specific case, the self-medication of Mexicans (and society in general to a lesser extent)  by their degree of mistrust between themsignificantly benefit the development of some companies  (Figure 9).
The beginnings of Genomma Lab as a company dedicated to advertising marked the trend that the firm would continue throughout its history . Use this resource has been the cornerstone of the success of the business, from the production of its own business, owning its own production, recovery of products that somehow were forgotten on a shelf are just some of the positive consequences of the property that its founder has injected to the company from the beginning. It is from this vision of ITS advertising skill that the company has made it to where it is and continue to grow steadily and protruding from between companies [28,29]. A company that dared to dive into a market that looked like it would be dominated always by foreigners, but NOT only managed to enter but also to start unseat them in some niche markets should be an example to follow. That’s where the resource and capabilities theory is totally immersed in practice . Genomma Lab already had its resources; it knew advertising, knew key characters to follow developing resources and also knew how to perform a perfectcombination of both, its capabilities to be successful.