Care Management: Perspectives from Managers, Professionals and Users of a Specialized Service Facility Focused on Human Immunodeficiency Virus/ Acquired Immune Deficiency SyndromeBetina Hörner Schlindwein Meirelles*, Samara Eliane Rabelo Suplici, Veridiana Tavares Costa, Aline Daiane Colaço, Bárbara Aparecida Oliveira Forgearini and Valdete Meurer Kuehlkamp
Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brazil
- Corresponding Author:
- Meirelles BHS
Professor of the Department of Nursing and Postgraduate Program in Nursing
Universidade Federal de Santa Catarina Rua Delfino Conti Florianópolis
Santa Catarina 88040-370, Brazil
E-mail: [email protected]
Received date: September 28, 2016; Accepted date: October 19, 2016; Published date: October 27, 2016
Citation: Meirelles BHS, Suplici SER, Costa VT, Colaço AD, Forgearini BAO, et al. (2016) Care Management: Perspectives from Managers, Professionals and Users of a Specialized Service Facility Focused on Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome. J Nurs Care 5:369. doi:10.4172/2167-1168.1000369
Copyright: © 2016 Meirelles BHS, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
Background: Complex practices used for care management are developed to include the perspectives of professionals, healthcare organizations and patients. Therefore, to implement strategies to provide quality care, identifying gaps in these practices is crucial. This study seeks to gain a better understanding of the management of health care for people living with Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome by considering the perspective of health professionals, managers and patients of a specialized service facility in South Brazil that focuses on contagious diseases. Methods: This qualitative, dialogic, reflexive and interpretative study involved 16 participants. The data were derived from semi-structured interviews conducted during 2013 and 2014. Ethnograph® software was used to provide a descriptive and interpretative data analysis. Results: The results show that care management multidimensionality requires continuous attention to the way professionals think as well as reorganization of labor processes and the network of services provided. Thus emerged three categories: interdisciplinarity in care management; continuous training in care management; and strengthening of health care networks. Conclusion: From the perspective of individuals involved in managing and promoting the care and health of people living with Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome, changes are needed to improve the care of people living with Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome in terms of the three dimensions of care management.