alexa Effect of E-Government on Service Delivery in Federal University Ndufualike Ikwo, Ebodnyi State
ISSN: 2315-7844

Review of Public Administration and Management
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Research Article

Effect of E-Government on Service Delivery in Federal University Ndufualike Ikwo, Ebodnyi State

Emma EO Chukwuemeka1*, Elom Ikechukwu Ubochi2 and Elizabeth U Okechukwu3

1Department of Public Administration, Nnamdi Azikiwe University Awka, Nigeria

2Public Relations Unit, Federal University Ndufu-Alike Ikwo, Abakaliki Ebonyi State, Nigeria

3Department of Business Administration, Enugu State University of Science and Technology, Enugu, Nigeria

*Corresponding Author:
Emma EO Chukwuemeka
Department of Public Administration
Nnamdi Azikiwe University Awka
Tel: +2349059208;
E-mail: [email protected]

Received date: October 26, 2016; Accepted date: February 10, 2017; Published date: February 13, 2017

Citation: Chukwuemeka EE, Ubochi EI, Okechukwu EU (2017) Effect of E-Government on Service Delivery in Federal University Ndufu-alike Ikwo, Ebodnyi State. Review Pub Administration Manag 5: 203. doi:10.4172/2315-7844.1000203

Copyright: © 2017 Chukwuemeka EE, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.



The study examined the effect of e-government on service delivery in Federal University Ndufu-Alike Ikwo, Ebonyi State Nigeria. Descriptive research design was adopted to guide the study, two hypotheses were formulated and tested. Chisquare non-parametric statistics was used to test the hypotheses. The study revealed among other things that e-government has strong positive effect on service delivery by enhancing the performance of workers. This is because the use of ICT in work-relate activities reduces waste of time, delays and mistakes on the part of workers in the discharge of their duties. Based on this, recommendations were made major among them is that the Institution should improve on the current ICT infrastructure and strategy and continue to improve on the internet access and digital divide among staff in order to continue achieving their organizational goals


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