Special Issue Article
Effect of Relational Coordination Issues in Health Care System Is Measuring By Hypothesis and Questionnaire Framework
|T.Kamatchi1, B.Radha krishan2, Dr.P.L.K.Palaniyappan3
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This paper aims to improve Health care system in Indian hospitals by using relational coordination, especially in selected hospitals for better Quality of care and patient perceived. The case study approach was used to consider the relational coordination parameter. Therefore, it studies a specialized hospital in India to improve the service. This specific hospital, highly structured, with more inter departments is selected so that it can be benefited by our project. Selection of parameters for RC from the detailed literature review. Some of the following parameters are identified from the review like shared goals, shared knowledge, mutual respect, and communication. By the identified parameter the questionnaire can be framed for case study. So that it result in better improvement within departments. There is a need to discuss relational coordination parameter. It is also limited because it considers one specialized hospital, thus the result of this research cannot be generalized to other specialized hospitals, but only to this hospital. Thus, this research expands the concept of coordination parameter, particularly to hospitals, and the paper fills this gap in the literature which could be further explored.