Dien Gusta Anggraini N, Rizanda M, Eryati D and Nana M
Background: A high number of adverse event based on the data from Minister of Health in Indonesia showed that patient safety still not going well, while patient safety is a measure of the quality of health services in Indonesia. Objective: The purpose of this study is to determine the implementation of the seven patient safety standard as the basic of patient safety model development based on Malcolm Baldrige in BEmONC Health Center of Padang. Methods: This study uses a qualitative research method. The number of informant is 25 from Department of Health of West Sumatera, Department of Health of Padang, the Head, health care workers and patients of BEmONC Health Center. Result: There is no guidelines about patient safety from Department of Health of West Sumatera to the BEmONC Health Center, it is also obtained that the patient safety incident that occurs is in the form of patient falls, diagnostic errors and drug delivery personally without reporting to the Department of Health. Conclusion: The standard of patient safety hasn’t been completely implemented, so it is necessary to do a socialization about patient safety to the health care workers and also from a Malcolm Baldrige-based patient safety model.
