Implementation of Patient Safety in Obstetric Primary Care Health Center Padang Based Malcolm Baldrige Performance ExcellenceDien Gusta Anggraini N1,2*, Rizanda M1, Eryati D1 and Nana M3
- Corresponding Author:
- Dien Gusta Anggraini N
Faculty of Public Health
Andalas University, Padang, Indonesia
E-mail: [email protected]
Received date: November 08, 2016; Accepted date: March 09, 2017; Published date: March 16, 2017
Citation: Anggraini NDG, Rizanda M, Eryati D, Nana M (2017) Implementation of Patient Safety in Obstetric Primary Care Health Center Padang Based Malcolm Baldrige Performance Excellence. Prim Health Care 7:267. doi:10.4172/2167- 1079.1000267
Copyright: © 2017 Anggraini NDG, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Background: A high number of adverse event based on the data from Minister of Health in Indonesia showed that patient safety still not going well, while patient safety is a measure of the quality of health services in Indonesia. Objective: The purpose of this study is to determine the implementation of the seven patient safety standard as the basic of patient safety model development based on Malcolm Baldrige in BEmONC Health Center of Padang. Methods: This study uses a qualitative research method. The number of informant is 25 from Department of Health of West Sumatera, Department of Health of Padang, the Head, health care workers and patients of BEmONC Health Center. Result: There is no guidelines about patient safety from Department of Health of West Sumatera to the BEmONC Health Center, it is also obtained that the patient safety incident that occurs is in the form of patient falls, diagnostic errors and drug delivery personally without reporting to the Department of Health. Conclusion: The standard of patient safety hasn’t been completely implemented, so it is necessary to do a socialization about patient safety to the health care workers and also from a Malcolm Baldrige-based patient safety model.