Improvements in Medical Care after Implementation of a Holistic Care Unit at a Medical Center in TaiwanMeng-Chieh Wu, Chun-Cheng Zhang, Tzu-ChiehWeng, Hsin-Kai Huang, Chien-Chin Hsu, Cheng-Fa Yeh, Tsung-Hsun Liu, Shang-Yu Lee, Yung-Ze Cheng, Li- Sheng Chang and Kao-Chang Lin*
Holistic Care Unit: Neurology, Chi Mei Medical Center, Taiwan
- Corresponding Author:
- Kao-Chang Lin
Holistic Care Unit: Neurology Chi Mei Medical Center
No. 901 Zhonghua Rd, Yongkang Dist, Tainan City 710
E-mail: [email protected]
Received Date: January 20, 2016; Accepted Date: April 25, 2016; Published Date: May 02, 2016
Citation: Wu MC, Zhang CC, ChiehWeng T, Huang HK, Hsu CC, et al. (2016) Improvements in Medical Care after Implementation of a Holistic Care Unit at a Medical Center in Taiwan. Emerg Med (Los Angel) 6:319. doi:10.4172/2165-7548.1000319
Copyright: © 2016 Wu MC, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Objective: A medical center in Taiwan established a Holistic Care Unit (HCU) in the emergency department (ED) to care for emergency patients while they wait for admission. Its goal was to prevent patient conditions from worsening, shorten the ED length of stay for admission, reduce complaints and disputes, and raise the quality of care.
Design: If emergency physicians suggested that a patient be admitted, the patient was then transferred to the HCU. The 24-hour work day for the HCU was split into three eight-hour shifts during which on-duty physicians continued any unfinished treatments or follow-ups and accepted new patients.
Results: The HCU's intervention in the ED and coordination with inpatient care significantly reduced the rate of access block from 55.29% to 50.01% (p<0.01). In addition, the ED length of stay for admission was significantly decreased from 17.06 hours to 14.13 hours (p=0.018). The percentage of patients whose condition improved while waiting for admission to the ED and who could then be released after treatment by the HCU rose from 1.3% to 4.3%.
Conclusions: The HCU at this medical center is the first of its kind to combine emergency and inpatient care in Taiwan. Overcrowding was improved after establishment of the HCU at our hospital.