Strategic Challenge: The Role of Leaders for Quality Management toward Excellence
Chusorn P*, Suthreejariyawat S, Phasugo S, Plarin K, Somboon R and Pornpimon C
Department of Education, Khon Kaen University, khon kaen, Thailand
- *Corresponding Author:
- Chusorn P
Department of Education, Khon Kaen University
Khon Kaen, Thailand
E-mail: [email protected]
Received date: July 31, 2015 Accepted date: September 05, 2015 Published date: September 09, 2015
Citation: Chusorn P, Suthreejariyawat S, Phasugo S, Plarin K, Somboon R , et al. (2015) Strategic Challenge: The Role of Leaders for Quality Management toward Excellence. Arts Social Sci J 6:122. doi:10.4172/2151-6200.1000122
Copyright: © 2015 Chusorn P, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
The study was to determine strategic challenges of leaders for development higher education toward excellence. The principles of education management to excellence were important and interesting to manage quality in overall. The study was made in total quality management (TQM). There were three phases in the research, Phases 1 synthesis journal of research, Phase 2 focus group discussion and Phase 3 case study and best practices. The results showed that strategic challenges of leaders for development higher education toward excellence into four main themes. They were: Customer Focus, Management by Processes and Facts, Results Orientation, and the role leadership and good governance.