alexa The Lesson Learned from Use of Toll-Free Telephone Line
ISSN: 2157-7420

Journal of Health & Medical Informatics
Open Access

Like us on:
OMICS International organises 3000+ Global Conferenceseries Events every year across USA, Europe & Asia with support from 1000 more scientific Societies and Publishes 700+ Open Access Journals which contains over 50000 eminent personalities, reputed scientists as editorial board members.

Open Access Journals gaining more Readers and Citations

700 Journals and 15,000,000 Readers Each Journal is getting 25,000+ Readers

This Readership is 10 times more when compared to other Subscription Journals (Source: Google Analytics)

Research Article

The Lesson Learned from Use of Toll-Free Telephone Line for Case Notification of Ebola Outbreak in Western Area, Sierra Leone

Gashu KD1*, Mgamb EA2, Ababor SA2, Alhatmy AK2 and Woldie TG2

1Department of Health Informatics, College of Medicine and Health Sciences, University of Gondar, IPH, Ethiopia

2African Union Support to Ebola Outbreak in West Africa (ASEOWA), EVD Surveillance Team, Sierra Leone, West Africa

*Corresponding Author:
Gashu KD
Department of Health Informatics,
College of Medicine and Health Sciences,
University of Gondar, IPH, Ethiopia,
Tel: 251 581110243
E-mail: [email protected]

Received Date: June 15, 2016; Accepted Date: August 03, 2016; Published Date: August 10, 2016

Citation: Gashu KD, Mgamb EA, Ababor SA, Alhatmy AK, Woldie TG (2016) The Lesson Learned from Use of Toll-Free Telephone Line for Case Notification of Ebola Outbreak in Western Area, Sierra Leone. J Health Med Informat 7:242. doi:10.4172/2157-7420.1000242

Copyright: © 2016 Gashu KD, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.



Background: The prompt spread and advancements of mobile technologies has come to address health priorities in generating real time information for evidence based decisions and to improve timely response to emergencies. According to WHO’s Global Observatory for electronic Health survey; most frequently reported Mobile Health initiatives were: health call centres, emergency toll-free telephone services and mobile telemedicine. Sierra Leone was one of severely affected countries in Ebola Virus Disease outbreak 2014/15. Toll-free line, Walk-Ins and Community suspects were main case notification strategies nationally affected for identifying Ebola Virus Disease (EVD) suspected cases and deaths in the community. The main objective of this study was to assess the role of Toll-free line played in the response against Ebola Virus Disease outbreak. Method: The study was based on review of records in Ebola Virus Disease alert reports of Western Area Urban and Rural from 26th January to 28th June 2015. All Ebola Virus disease suspected case and death alert records were classified based on surveillance strategies; Toll-free telephone call, Walk-Ins and Community suspects. SPSS Version 20 was used for data analysis. One-way Analysis of Variance (ANOVA) test was applied to evaluate the difference in number of cases and deaths notified via these surveillance strategies. P-Value was calculated and P ≤ 0.05 was reported as having significant difference in generating more suspected cases and deaths by each EVD surveillance strategies. Result: The result showed that 11,303 alerts were registered in western area within 22 weeks. Out of which 7,059 (62%) of alerts were notified by Toll-free alert. One-way Analysis of Variance (ANOVA) revealed that Toll-free telephone call based surveillance was playing significantly higher; [F (2, 63)=184.76, p<0.0001] role in generating EVD suspected cases and deaths than Walk-Ins and Community suspect strategies. Conclusion: In conclusion, Toll-free telephone line has played significantly higher role in generating EVD suspected cases and deaths in the community. Lessons shall be adopted and scaled-up by all African nations and the world at large for rapid emergency responses; however, related challenges needs to be more investigated.


Share This Page

Additional Info

Loading Please wait..
Peer Reviewed Journals
Make the best use of Scientific Research and information from our 700 + peer reviewed, Open Access Journals
International Conferences 2017-18
Meet Inspiring Speakers and Experts at our 3000+ Global Annual Meetings

Contact Us

Agri, Food, Aqua and Veterinary Science Journals

Dr. Krish

[email protected]

1-702-714-7001 Extn: 9040

Clinical and Biochemistry Journals

Datta A

[email protected]

1-702-714-7001Extn: 9037

Business & Management Journals


[email protected]

1-702-714-7001Extn: 9042

Chemical Engineering and Chemistry Journals

Gabriel Shaw

[email protected]

1-702-714-7001 Extn: 9040

Earth & Environmental Sciences

Katie Wilson

[email protected]

1-702-714-7001Extn: 9042

Engineering Journals

James Franklin

[email protected]

1-702-714-7001Extn: 9042

General Science and Health care Journals

Andrea Jason

[email protected]

1-702-714-7001Extn: 9043

Genetics and Molecular Biology Journals

Anna Melissa

[email protected]

1-702-714-7001 Extn: 9006

Immunology & Microbiology Journals

David Gorantl

[email protected]

1-702-714-7001Extn: 9014

Informatics Journals

Stephanie Skinner

[email protected]

1-702-714-7001Extn: 9039

Material Sciences Journals

Rachle Green

[email protected]

1-702-714-7001Extn: 9039

Mathematics and Physics Journals

Jim Willison

[email protected]

1-702-714-7001 Extn: 9042

Medical Journals

Nimmi Anna

[email protected]

1-702-714-7001 Extn: 9038

Neuroscience & Psychology Journals

Nathan T

[email protected]

1-702-714-7001Extn: 9041

Pharmaceutical Sciences Journals

John Behannon

[email protected]

1-702-714-7001Extn: 9007

Social & Political Science Journals

Steve Harry

[email protected]

1-702-714-7001 Extn: 9042

© 2008-2017 OMICS International - Open Access Publisher. Best viewed in Mozilla Firefox | Google Chrome | Above IE 7.0 version