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Research Article

The Relations of Transformational Leadership and Empowerment with Employee Job Satisfaction: A Study among Indian Restaurant Employees

Amarjit Gill1*, Alan B Flaschner1, Charul Shah1, Ishaan Bhutani2

1College of Business Administration, TUI University, CA 90630, USA

2O2 Salons, Chandigarh, Punjab, India

*Corresponding Author:
Amarjit Gill
College of Business Administration
TUI University
CA 90630, USA
E-mail: [email protected], [email protected]

Abstract

This paper examines if transformational leadership and empowerment affect job satisfaction among Indian restaurant employees. This study utilized survey research (a non-experimental field study design). A total of 218 restaurant industry employees from the Punjab area of India were surveyed to assess their perceptions of transformational leadership, empowerment, and job satisfaction at their places of work. Positive relationships between i) employee perceived transformational leadership used by managers and employee perceived job satisfaction and ii) employee perceived empowerment and employee perceived job satisfaction were found. The paper makes recommendations to managers and owners/operators of the hospitality organizations for improving employee retention.

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