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How Does Quality Impact Business Success | 7515
ISSN: 2167-7689

Pharmaceutical Regulatory Affairs: Open Access
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How does quality impact business success

2nd International Conference and Exhibition on Pharmaceutical Regulatory Affairs

Sunita Sharma

Accepted Abstracts: Pharmaceut Reg Affairs

DOI: 10.4172/2167-7689.S1.008

Abstract
How does quality impact business success? The subject of quality for a business or organization must be understood before it can be determined if it is important. The purpose of business is to attract customers and make a profit. This requires the ability to retain the customers they have and allure in new ones. One of the characteristics important to customers is quality. This cannot be denied in that those who have a great reputation and good customer service flourish in today?s economy. The question to be answered is how businesses focus on quality principles and do they have quality high on their objectives/policy in their operational plan.
Biography
Sunita Sharma has completed her Ph.D in Molecular Biology and Biochemistry from University of Lucknow, in Lucknow, India. She was granted the Rockefeller Foundation Post-doctoral fellowship and earned a high rank in University of Pennsylvania School of Medicine, Philadelphia, PA. She has a nice blend of academia, USA Government (NIH and FDA) and BioPharmaceuticals. She has worked in many reputed Universities in USA (Thomas Jefferson University, Temple University in Philadelphia, PA) and National Institute of Health in DC. She has worked as Senior Quality professional in Amgen and GlaxoSmithKline pharmaceuticals. She is the Director and Site-Head of Quality, Regulatory and Compliance of Gene Logic, an Ocimum Biosolutions Company, global integrated genomic services company. She has published several papers in reputed journals. She has been honored and awarded in Who?s Who in America 2012.
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