alexa Expectations and satisfaction of denture patients in a university clinic.
Medicine

Medicine

Journal of Gerontology & Geriatric Research

Author(s): Davis EL, Albino JE, Tedesco LA, Portenoy BS, Ortman LF

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Abstract These results indicate that patients' expectations of dentures before treatment were unrealistically high and that informational videotapes did not significantly affect these expectations. Satisfaction with current dentures was surprisingly high before treatment and increased significantly from pretreatment to postreatment for both groups in the study. While it is likely that this increase in satisfaction reflects a change from poor to excellent denture status, this finding may also be attributed to cognitive dissonance theory; that is, high satisfaction may represent the means by which patients justify the expenses of their denture treatment. Although the videotape presentations did not alter the expectations of patients and their satisfaction with dentures, the tapes represent a potential source of accurate, standardized information for both patient and student dentist.
This article was published in J Prosthet Dent and referenced in Journal of Gerontology & Geriatric Research

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