alexa Abstract | Accessing the Poison Control Center in the 21st Century. How do Patients Find and Contact their Poison Control Center?

Journal of Medical Toxicology and Clinical Forensic Medicine
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Research Article Open Access

Abstract

Methods of accessing public services have evolved. It is unclear how the public locates contact phone numbers and communicates with poison centers. Methods: Prospective, observational survey on human exposure calls to the Rocky Mountain Poison & Drug Center over a 5-day period. Respondents were asked how they obtained the phone number for the poison center and whether they were calling from a cell phone or a landline. Results: The largest percentage of respondents (43%) located the poison center phone number via the internet and the majority of respondents (74%) called on a cell phone. Conclusion: Most callers use internet sources to find poison center phone numbers and cell phones to access poison centers.

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Author(s): Rika N OMalley Gerald OMalley Kennon Heard Alvin Bronstein and Cindy M Siptak

Keywords

Forensic Analysis, Forensic Pathology, Toxicology, Forensic Technologies, Forensic Science

 
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