alexa Abstract | Assessing women’s satisfaction level with maternity services: Evidence from Pakistan

International Journal of Collaborative Research on Internal Medicine & Public Health
Open Access

OMICS International organises 3000+ Global Conferenceseries Events every year across USA, Europe & Asia with support from 1000 more scientific Societies and Publishes 700+ Open Access Journals which contains over 50000 eminent personalities, reputed scientists as editorial board members.

Open Access Journals gaining more Readers and Citations

700 Journals and 15,000,000 Readers Each Journal is getting 25,000+ Readers

This Readership is 10 times more when compared to other Subscription Journals (Source: Google Analytics)

Abstract

Introduction: In Asia, particularly in the Pakistani context, studies have suggested that women’s utilization of maternity services is very less. While a number of factors can play a role, one important concern is whether the quality of service that is being offered to those who are using it meets their satisfaction level or not. Aims and objectives: The present study assesses the satisfaction level of women with maternity services, and identifies factors with which women are satisfied and those with which they are dissatisfied.

Methods: It is a cross-sectional survey of 400 women who had utilized maternity services in the past and was conducted at a public sector hospital in the capital city. Results: The results suggest that 61% of women were satisfied with the services while 39% were dissatisfied. Moreover, results suggest that women are satisfied with the factors of communication, interpersonal aspect of care, management, and general satisfaction. Women were least satisfied with the factors of availability, accessibility and convenience, followed by knowledge and advice, technical quality, and financial aspect.

Conclusion: Overall, the majority of women were satisfied with the maternity services they received, while the minority was dissatisfied with the maternity services.

To read the full article Peer-reviewed Article PDF image | Peer-reviewed Full Article image

Author(s): Mariam Ashraf Fatima Ashraf Atif Rahman Rukhsana Khan

Keywords

maternity care, maternity services, women, satisfaction, hospital, Pakistan

 
Peer Reviewed Journals
 
Make the best use of Scientific Research and information from our 700 + peer reviewed, Open Access Journals
International Conferences 2017-18
 
Meet Inspiring Speakers and Experts at our 3000+ Global Annual Meetings

Contact Us

 
© 2008-2017 OMICS International - Open Access Publisher. Best viewed in Mozilla Firefox | Google Chrome | Above IE 7.0 version
adwords