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Research Article Open Access
This study has been conducted with the aim to assess the job satisfaction and identify the factors of employees' job satisfaction and dissatisfaction in Bakhtar Regional Electric Company on a sample of 198 of managers and employees, who were selected by a multi-stage sampling from 3 covered provinces and headquarters of company. Applied tools in this study contain the documentary study as well as the questionnaires of "Job Satisfaction", "Measurement of factors and sources of job satisfaction and dissatisfaction" and also "Deep Interview". Based on the research results, the average level of job satisfaction in t Bakhtar Regional Electric Company is approximately the medium. In this regard, the observed differences in mean job satisfaction are not significant at the significant level 95% at headquarters and provinces. Investigating the relationship between the variables of age and job experience with the employees' job satisfaction indicates a positive correlation between these two variables and the job satisfaction and both of them are significant at the significant level 99 percent. The results of testing the means in both variables of gender and marital status with the job satisfaction indicate that the difference of means is not significant at the significant level 95%. Comparison of employees' job satisfaction according to the educational level shows a significant difference at the significant level 99%. Tukey post hoc test also indicates that this significance is only due to employees' higher satisfaction with the master degree than the employees with associate degree. Comparison of the staff and managers' job satisfaction mean indicates the significant of managers' higher job satisfaction at the significant level 99 percent. In the field of factors and sources of employees' job satisfaction and dissatisfaction based on analyzing the work-related factors, five factors of employees' evaluation of type of role, job security, nature of role, working environment conditions and social status of company have a significant relationship with the job satisfaction at the significant level 99% and these variables generally predict 85.1 percent of changes in the dependent variable. Moreover, the analysis of personal factors affecting the employees' job satisfaction also indicates that from these factors, the job attitude has only a significant relationship with the job satisfaction and can predict 65% of employees' job satisfaction changes. Furthermore, from the whole organizational factors, studied based on the analysis results, 5 variables of relationship with colleagues, incentive system, organizational policy, organizational commitment and management style have a significant relationship with the job satisfaction at the significant level 99% and it totally explain 83.8% of job satisfaction changes.
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Author(s): Allahverdi Hosseinzadeh Fereshteh Fatemeh Samifanni Parvin Rajabipour Atefeh Jonbeshi Roya Kaabbasi and Ali Amini
Job satisfaction, dissatisfaction, personal factors, job factors, organizational factors.