alexa Abstract | Quality of nursing care in community health centers: clients' satisfaction

Health Science Journal
Open Access

OMICS International organises 3000+ Global Conferenceseries Events every year across USA, Europe & Asia with support from 1000 more scientific Societies and Publishes 700+ Open Access Journals which contains over 50000 eminent personalities, reputed scientists as editorial board members.

Open Access Journals gaining more Readers and Citations

700 Journals and 15,000,000 Readers Each Journal is getting 25,000+ Readers

This Readership is 10 times more when compared to other Subscription Journals (Source: Google Analytics)

Abstract

Background: Determining clients’ satisfaction with nursing care is an important determinant of the quality of the provided health care. This study aimed to determine clients’ satisfaction with the quality of community health nursing care and to explore factors that affected their satisfaction levels. Method and Material: A descriptive comparative cross‐sectional study design that used the 17‐item, self‐administered Satisfaction Scale for Community Nursing (SSCN) questionnaire was implemented. The sample size was 304 participants. The collected data were analyzed using descriptive and inferential statistics. Results: Participants were moderately satisfied with the quality of nursing care in both types of CHCs (M =3.34) with higher satisfaction levels in the UNRWA CHC (M = 3.53) than in the governmental CHC (M = 3.15). Clients from both settings were less satisfied with the coordination (M = 3.26) and the interpersonal aspects of the care provided (M = 3.32) (p = 0.000 & t = 4.38; p = 0.01 & t = 2.80 respectively) than the technical aspect (M = 3.45) (p = 0.000 & t = 4.85). Female, younger, and less educated participants showed higher satisfaction levels than the others. Conclusions: Reforming community health nursing care policies to place more attention on increasing the level of coordination and the interpersonal aspects of the provided care could probably increase their satisfaction. Being female, younger, and less educated seem to be positively associated with satisfaction level.

To read the full article Peer-reviewed Article PDF image | Peer-reviewed Full Article image

Author(s): Ahmed Manal

 
Peer Reviewed Journals
 
Make the best use of Scientific Research and information from our 700 + peer reviewed, Open Access Journals
International Conferences 2017-18
 
Meet Inspiring Speakers and Experts at our 3000+ Global Annual Meetings

Contact Us

 
© 2008-2017 OMICS International - Open Access Publisher. Best viewed in Mozilla Firefox | Google Chrome | Above IE 7.0 version
adwords