700 Journals and 15,000,000 Readers Each Journal is getting 25,000+ ReadersThis Readership is 10 times more when compared to other Subscription Journals (Source: Google Analytics)
Research Article Open Access
Customer perception is an important component of bank’s relationship with its customers. A customer may make such comparisons for each part of an offer called ‘‘domain-specific satisfaction’’ or for the offer in total called ‘‘global satisfaction’’. The working of the customer's mind is a mystery which is difficult to unfathomed and understanding the nuances of what perception the customer has to attain satisfaction is, a challenging task. The banks would recognize where they need to make changes to create improvements and determine if these changes, after implementation, have led to increased customer satisfaction. The present study is based on both primary and secondary sources. The primary data was collected from the customers of commercial banks by sample survey through structural interview schedule. Field work for this study was carried out by the researcher himself. The researcher had used the interview schedule for collecting data from bank customers.
Perceptions, Banks, Customer and service, Community Decision Making, Library sciences, Culture, Literature, Arts, World History, Psychology, Archaeology, Literature Ratio, Social Media, Journalism, Humanities, Domestic Violence, Poverty, Unemployment, Urbanization, Civilization, Globalization, Child Labor, Terrorism