Professional Association of Health Care Office Managers (PAHCOM)

PAHCOM was the first organization that recognized the increasing urgency for a program that will recognize individual office managers with knowledge, skills, and experience necessary to successfully manage today's fast changing medical practices. As a result of this growing demand, the Certified Medical Manager (CMM) program was established.

CMM is now the designation of a true professional and is by far the senior most in the industry. The focus is strictly on managers of solo provider and especially small group physician practices. CMM is however not an entry level certification and does require both experience and education.

The principal aim of the PAHCOM Certified Medical Manager (CMM) program is providing medical managers with a certified documentation of their competency in the proper administrative management of medical practices. The CMM credential provides is an added documented assurance to physicians, medical boards, and the public certified by PAHCOM. Each applicant is tested under stringent requirements using psychometrically determined processes. A cut score study is conducted to set the passing score of each version (i.e., test form) of the CMM Examination.  The cut score study has a panel of subject matter experts (SMEs) in modified-Angove process that focusses on the minimum aptitude level required of an authorized Medical Manager. Upon qualifying all levels of the certification requirements and found if the candidate is competent in the administrative management of health care organizations.

Successful candidates are called as the Certified Medical Manager (CMM). The Director of Certification publishes an annual report in January of each year that arrange the total number of aspirants examined, ravine/decline statistics, and the number of active CMM operating in the field.