| Variable |
Frequency |
percent (%) |
| Distance traveled for service |
|
|
| 1-100 |
381 |
95.7 |
| >100 |
17 |
4.3 |
| Mode of transportation |
|
|
| Car |
341 |
85.7 |
| On foot/animal /human shoulder |
57 |
14.3 |
| Satisfaction with facility distance |
|
|
| Satisfied |
258 |
64.8 |
| Unsatisfied |
140 |
35.2 |
| Satisfaction with information of service |
|
|
| Satisfied |
287 |
72.1 |
| Unsatisfied |
111 |
27.9 |
| Referred from health institution |
|
|
| Yes |
176 |
44.2 |
| No |
222 |
55.8 |
| Satisfaction with referral link |
|
|
| Satisfied |
92 |
52.3 |
| Unsatisfied |
84 |
47.7 |
| Satisfaction with toilet access |
|
|
| Satisfied |
239 |
60.1 |
| Unsatisfied |
159 |
39.9 |
| Satisfaction with toilet cleanliness |
|
|
| Satisfied |
220 |
55.3 |
| Unsatisfied |
178 |
44.7 |
| Satisfaction with waiting time |
|
|
| Satisfied |
301 |
75.6 |
| Unsatisfied |
97 |
24.4 |
| Payment status |
|
|
| Paid |
351 |
88.2 |
| Free |
47 |
11.8 |
| Cost of service |
|
|
| 1-100 |
204 |
58.1 |
| >100 |
147 |
41.9 |
| Satisfaction with cost of service |
|
|
| Satisfied |
215 |
61.3 |
| Unsatisfied |
136 |
38.7 |
| Ordered drugs and supplies |
|
|
| Yes |
348 |
87.4 |
| No |
50 |
12.6 |
| Satisfaction with drugs availability |
|
|
| Satisfied |
238 |
68.4 |
| Unsatisfied |
110 |
31.6 |
| Presence of waiting area |
|
|
| Yes |
253 |
63.6 |
| No |
145 |
36.4 |
| Satisfaction with cleanliness of waiting area |
|
|
| Satisfied |
163 |
64.4 |
| Unsatisfied |
90 |
35.6 |
| Satisfaction with cleanliness of exam room |
|
|
| Satisfied |
285 |
71.6 |
| Unsatisfied |
113 |
28.4 |
| Satisfaction with overall hospital compound |
|
|
| Satisfied |
298 |
74.9 |
| Unsatisfied |
100 |
25.1 |
