| Variable | Frequency | percent (%) | 
      
        | Waiting time to see Doctor |  |  | 
      
        | < 1hr | 294 | 73.8 | 
      
        | 1-2 hr | 54 | 13.6 | 
      
        | >2 hr | 50 | 12.6 | 
      
        | Satisfaction with waiting time |  |  | 
      
        | Satisfied | 311 | 78.1 | 
      
        | Unsatisfied | 87 | 21.9 | 
      
        | Satisfaction with courtesy and respect |  |  | 
      
        | Satisfied | 314 | 78.9 | 
      
        | Unsatisfied | 84 | 21.1 | 
      
        | Satisfaction with the way of examination |  |  | 
      
        | Satisfied | 312 | 78.4 | 
      
        | Unsatisfied | 86 | 21.6 | 
      
        | Delivery attended professional |  |  | 
      
        | Doctor | 104 | 26.1 | 
      
        | Midwife | 294 | 73.9 | 
      
        | Delivery attended professional sex |  |  | 
      
        | Male | 176 | 44.2 | 
      
        | Female | 222 | 55.8 | 
      
        | Satisfaction with the professional sex |  |  | 
      
        | Satisfied | 282 | 70.9 | 
      
        | Unsatisfied | 116 | 29.1 | 
      
        | Measures taken to assure privacy |  |  | 
      
        | Yes | 319 | 80.2 | 
      
        | No | 79 | 19.8 | 
      
        | Satisfaction with the measures taken |  |  | 
      
        | Satisfied | 258 | 80.9 | 
      
        | Unsatisfied | 61 | 19.1 | 
      
        | Satisfaction with completeness of information |  |  | 
      
        | Satisfied | 300 | 75.4 | 
      
        | Unsatisfied | 98 | 24.6 | 
      
        | Satisfaction with assurance of confidentiality |  |  | 
      
        | Satisfied | 312 | 78.4 | 
      
        | Unsatisfied | 86 | 21.6 | 
      
        | Hospital use recommended for you |  |  | 
      
        | Yes | 330 | 82.9 | 
      
        | No | 68 | 17.1 | 
      
        | Hospital use recommended for family/friends |  |  | 
      
        | Yes | 333 | 83.7 | 
      
        | No | 65 | 16.3 | 
      
        | Satisfaction level with care of delivery service |  |  | 
      
        | Satisfied | 321 | 80.7 | 
      
        | Unsatisfied | 77 | 19.3 |