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Journal of Nursing & Care | ISSN: 2167-1168 | Volume 7
3
rd
World Congress on
May 16-17, 2018 | Montreal, Canada
Nursing Education, Practice & Research
Development of a national suite of nursing and midwifery quality care-metrics and indicators using
consensus methodology
Anne Gallen
Health Service Executive, Ireland
Background:
Due to the complex nature of healthcare, measurement of the contribution of nurses and midwives to care has
historically been challenging. In Ireland, the HSE National Office of Nursing and Midwifery Services have addressed this
challenge by undertaking robust research to determine the important aspects of nursing and midwifery care processes that
should be measured to enable improvement in the quality and safety of patient care.
Aim:
The aim of this study was to develop seven suites of nursing and midwifery quality care process metrics and associated
indicators specific to Acute Hospital Care, Midwifery, Children’s Nursing, Older Persons Nursing, Community and Public
Health Nursing, Mental Health Nursing, and Intellectual Disability Nursing.
Design:
A four phase study design approach consisting of a systematic review of the literature, a two-stage e-Delphi process
and face to face final consensus meetings.
Findings:
Seven suites of Quality Care Metrics and associated indictors have been identified. The new suites will be uploaded
to the online audit system entitled “Test Your Care” and will be available for national roll out to all publicly funded HSE nursing
and midwifery locations in quarter 3 2018.
Conclusions:
Consensus methodology and a systematic review of the literature was a successful strategy to identify nursing
and midwifery Quality Care Metrics.
Biography
Anne Gallen is the Director of Nursing and Midwifery Planning and Development for the Health Service Executive in the North West of Ireland. This role entails the
strategic development of nursing and midwifery, enabling professional and practice development; and building the capacity and leadership of nurses, midwives and
healthcare support staff. She previously held roles in the area of workforce planning, nursing management and part-time lecturing. She has led on and supported
the development of a range of key national nursing and midwifery initiatives for the HSE. She also contributes to the development of nursing policy in the Depart-
ment of Health and to regulatory governance with the Nursing and Midwifery Board of Ireland. She has recently completed her Doctorate in Governance and her
research examined the preparedness and participation of nurses and midwives in quality and safety.
Anne.Gallen@hse.ieAnne Gallen, J Nurs Care 2018, Volume 7
DOI: 10.4172/2167-1168-C3-070