Depression is the world’s fourth most prevalent health problem, Primary Care Providers (PCPs) are the sole mental health providers for well over half of these patients. many depressed patients do not receive the betweenvisit clinical support they need in order to achieve optimal outcomes. While telephone-based depression care management improves outcomes, large patient panels prevent clinicians from being as proactive as guidelines recommend, and care programs for depression often do not include strategies to detect early warning signs and prevent exacerbations. Automated mobile health (mHealth) services, including Interactive Voice Response (IVR) calls, might help address these barriers, given that patients with a variety of psychiatric conditions will engage with automated calls and provide valid data via IVR.

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