Hotel management includes the proper and efficient management of the tourist and technology combined. The hotels can embrace the new segment of tourists with their expectations, needs and motives as a challenge for innovation. In tourism, the analysis of needs should be focused both on customers needs and also unmet environmental needs and social issues. Using knowledge about the customer needs, and these unmet needs hotels can explore this opportunity to change the competitive playing field, for example, by introducing entirely new customer offerings, developing new processes or creating new market segments directly aimed at fulfilling these needs or a social issue.
A journal is a periodical publication intended to further progress of science, usually by reporting new research. Most journals are highly specialized, although some of the oldest journals publish articles, reviews, editorials, short communications, letters, and scientific papers across a wide range of scientific fields. Journals contain articles that peer reviewed, in an attempt to ensure that articles meet the journal's standards of quality, and scientific validity. Each such journal article becomes part of the permanent scientific record.
Last date updated on July, 2014