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Towards understanding sustainable technology implementation

A dominant trend in the hospitality industry is a focus on sustainability and “greening”. Much of sustainability-focus exists due to new technologies in accordance with and mandated by certification programs such as EMS. The implementation of new sustainable technologies is necessary to continue bettering the sustainability of hospitality organizations and their properties. Yet, there are numerous barriers to the implementation of sustainable technologies. These barriers and shortcomings are well-documented (Gil, Jiminez, & Lorente, 2001; Front and Harris, 2004; Propson, 2006; Chan, 2008). The most knowledgeable individuals in an organization in regards to technology and the implementation of such technologies is the I.T. personnel. A study documenting the perceived barriers to the implementation of new sustainable technologies in the hospitality industry by I.T. managers has not been conducted. The following qualitative inquiry documents the perceptions of I.T. managers in the hospitality industry and their perception of the barriers to the implementation of sustainable technologies in the hospitality industry.

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