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Nursing Leadership

As a leader one must be committed to our passion and purpose, and have the type of commitment that turns into perseverance. Many nursing leaders are committed patient advocates, clinicians, or employee advocates but the true test of commitment comes when it’s difficult to get out of bed and go to work with a smile, yet one do because you know you are there to serve a purpose. Patient satisfaction parallels staff satisfaction, so measuring employee satisfaction benefits the unit, department, and team. Develop realistic action plans to build employee satisfaction, involve all staff levels, and reassess every year. Too often clinicians focus on improving people, quality, and service and leave finance far behind.

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