Tourism is a dynamic and competitive industry that requires the ability to adapt constantly to customers' changing needs and desires. There are two elements that play a major role in Tourism industry namely direct elements and indirect elements. Direct elements of the Tourism Industry are those areas of the tourism industry which come into direct contact with tourists Sales, Accommodation, Transport, Activities, Attractions, and Ancillary Services. Indirect elements of the Tourism Industry are often called support sectors. Those parts of the tourism industry which may not come into direct contact with tourists, but without the rest of the industry could not function. They include infrastructure, Roads, Airports, Communications, Public Toilets, Signs, Manufacturing, Building Industry, Electricity, Water supply and Sewerage and waste disposal.
Last date updated on July, 2014