Tameside and Glossop Integrated Care NHS Foundation Trust serve a community of 250,000 people across Tameside and Glossop. As a busy Foundation Trust Hospital, a range of high quality elective, emergency and specialist services for adults and children are provided. The main mission is to work with patients, colleagues, and the wider public to make sure that at our Hospital, Everybody Matters. Respect, Communication, Care, Learning and Safety are the behaviours and values which underpin our actions and guide us through our improvement journey. • To meet the requirements of the regulation the Trust has to provide in writing a truthful account of the incident and an explanation about the enquiries and investigations that organisation will carry out, provide reasonable support to the person after the incident, Make sure it has an open and honest culture across and at all levels within its organisation, tell patients in a timely manner when particular incidents have occurred, employing approximately 2,400 staff, the hospital provides the wide array of services one would associate with a general hospital. These services include general and specialist medicine, general and specialist surgery and full Consultant led obstetric and paediatric hospital services for women, children and babies. The Trust also operates from the Tameside General Hospital site, which is situated in Ashton–under-Lyne. The hospital services a population of approximately 250,000 residing in the surrounding area of Tameside in Greater Manchester, and the town of Glossop in Derbyshire. Some of the corporate objectives approved by the Trust Board for 2016/17 are to improve patient and service user experience through a personalised, integrated, responsive, compassionate and caring approach to the delivery of care, to ensure all patients and service users receive harm free care through the delivery of the Trust’s patient and service user safety programme across all hospital and community services, to facilitate the transfer of Community Services and the development of the Community Integration Plans to support the systems integration strategy, to prevent ill-health and live healthy, independent lives wherever possible, this year we have also included measurable outcomes and outputs, which makes it clear to see if we have achieved an objective, to manage any on-going health conditions more effectively in their own homes and communities, to improve the quality of patient and service user care through the implementation of the Trust’s agreed quality strategy across all hospital and community services, to work with local communities, our partners and stakeholders to develop a new model of integrated care, central to our five year Sustainability and Transformation Plan, in which the people of Tameside and Glossop will be supported, also to deliver against the required local and national regulatory frameworks, as part of Greater Manchester Health and Social Care Devolution, securing the best economy, efficiency and effectiveness in the use of resources the Trust spends to deliver services both directly and through partner organisations, and to get easy access to joined-up services in the most appropriate location.