Abstract

Personal quality and total quality management (TQM) are key success factors for organization management. In our previous study, we suggested the use of three-dimensional unification value models of product and process. We also proposed the concept of a TQM matrix and developed a new general framework for TQM by integrating these concepts. Furthermore, in our previous study, we proposed the application of the framework of new TQM for improving the quality of healthcare institutions. However, person is the smallest element of an organization. Therefore, we believe that the general framework of new TQM may be applicable for improving the quality of personal management. In this article, we propose the concept of personal TQM and address the general scope of personal management for solving problems and issues related to personal life. Moreover, this paper clarifies the usefulness of this application.

Keywords: Personal quality; Personal life; Product; Process; Quality management; Quality assessment; TQM matrix; Three-dimensional unification value models; TQM framework; Healthcare of person