Case Management and Care Coordination: Best-Practice Workplace SolutionsSue Jensen*
Commission for Case Manager Certification, New Jersey, USA
- *Corresponding Author:
- Sue Jensen
Commission for Case Manager Certification
New Jersey, USA
E-mail: [email protected]
Received date: May 14, 2013; Accepted date: July 01, 2013; Published date: July 03, 2013
Citation:Jensen S (2013) Case Management and Care Coordination: Best- Practice Workplace Solutions. Occup Med Health Aff 1:122. doi: 10.4172/2329-6879.1000122
Copyright: © 2013 Jensen S, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
As employers seek to mitigate the impact of the cost and duration workers’ compensation cases, companies are increasingly using integrated solutions to improve employee health and productivity. A key component is early intervention by a skilled clinical professional - a professional case manager. Case managers, particularly those who are board certified, have the requisite knowledge, skills, and expertise to act in a care coordination role to ensure access to the right care and treatment at the optimal time, in pursuit of desired outcomes - especially a successful return to work. Case managers also take a holistic approach that looks at the entire person, with communication and collaboration skills that builds consensus among stakeholders and increases buy-in by the injured employee. Through professional case management services, win/win solutions are pursued to meet the needs of the employee and the employer.