2Beate André, RN, PhD, Associate Professor, Faculty of Nursing, Sør-Trøndelag University College, Trondheim, Norway, Research Centre for Health Promotion and Resources, The Sør-Trøndelag University College (HiST) and Norwegian University of Science and Technology (NTNU), Trondheim, Norway
Received date: March 28, 2014; Accepted date: April 17, 2014; Published date: April 28, 2014
Citation: Ringdal GI, André B (2014) The Importance of Palliative Care for Terminally Ill Cancer Patients and their Family Members. J Palliat Care Med 4:176. doi:10.4172/2165-7386.1000176
Copyright: © 2014 Ringdal GI, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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The present paper focuses on close family members’ report of satisfaction with the care that terminally ill cancer patients and their close family members receive at the end of the patients’ life. The situation today is that the death has moved out of the home and into the institution. It seems that the more developed a country's health care system is, the fewer patients die at home.
Palliative care; Terminally ill cancer patients; Family members
Palliative care is active, holistic care and treatment for patients with incurable diseases and short expected time left to live [1-3]. Relieving physical pain and other bothersome symptoms are central together with efforts against psychological, social, spiritual and existential problems. The aim of palliative care is to improve both the patients’ and the close family members’ quality of life and well-being.
Do health care personnel have the courage and take the time it needs to listen to the terminally ill who often have thoughts and wishes in their last days to live? Talking about the death may create safety and reduce anxiety for all the involved. Unpleasant symptoms occur frequently among dying patients in hospitals the last days of their lives. In order to provide dignity for the terminally ill’s last days and the death, improving relief of symptoms of physical, psychological, spiritual and existential character is needed. It may be challenging for the health care personnel to open up for talks with palliative patients about short expected time left to live and about the death. Dignity in death is related to having someone together with them in the death moment. It is important that the dying one receive good pain relief and support to cope with anxiety, worries, and physical symptoms. To succeed in this, cooperation among the patients, close family members and health personnel is provided .
Although dying patients may have different needs and wants, there are some assumptions that characterize "good care” for the dying, such as relief from emotional and physical problems, social support, continuity in care, and good communication both with the physicians and the nurses [5-10]. To evaluate palliative care, satisfaction with care is an often used method [11,12].
In the last decades several kinds of palliative care have been developed, such as home care and hospice. So far few randomized trials comparing such program with traditional treatment have been executed. Based on existing studies it is difficult to make any certain conclusions about what kind of influences such interventions may have on the patients’ and the close family members’ satisfaction with the palliative care they receive .
In order to evaluate the importance of palliative care and treatment compared with traditional treatment, a cluster randomized study was performed at the Palliative Medicine Unit (PMU), at the University of Trondheim in Norway, where the results are published in several articles [13-18]. The present article is mainly based on original research published in the Journal of Pain and Symptom Management  and in Quality of Life Research . In order to measure satisfaction with palliative care and to follow up the care that the patients and their families received, it was used a scale including 20 items, the FAMCARE (Family Satisfaction with Care) Scale .
The PMU program comprises a holistic and multi-disciplinary approach including both physical, psychological, social and existential aspects of the treatment, where the patients’ as well as the families’ situations and needs are important to take care of to ensure their integrity. On this background we examined whether family members of patients at the PMU (i.e. the intervention group) would report to be more satisfied with the care and treatment than family members of patients receiving traditional treatment in ordinary cancer units.
The data was based on answered questionnaires from 183 family members, where two out of three were spouses, or partners, and one-third were children of the terminally ill cancer patients with a predicted survival time of two to nine months. Of these 113 were family members of patients at the Palliative Medicine Unit (PMU) (intervention group), while the other 70 were family members of patients at traditional cancer units (control group).The age of the family members was from 27 to 81 years (median 58 year). The data was collected about one month after the death of the cancer victims.
The results displayed in Figure 1 show that 60% and 90% of the family member in the total sample reported that they were ‘very satisfied’ or ‘satisfied’ with the treatment and care . The items marked with red show significant differences between family members of patients in the intervention group (at the PMU) and in the control group. Family members of patients in the intervention group reported to be most satisfied with the care. Satisfaction with pain and symptom relief (items 1 and 18), information about how to manage the pain (item 16), information about the patient’ tests and prognosis (items 2 and 17) were significant higher among the family members of patients in the intervention group than the family members to patients in the control group. The family members of patients in the intervention group reported significant higher satisfaction with family conversations with physicians and nurses discussing the patients’ disease and treatment (item 7) and the physicians’ availability for the family and the patient (item 11). Furthermore, family members of male patients reported to be more satisfied with treatment and care than family members of female patients. Place of death was also important . The family members of patients who died at home reported to be more satisfied with the treatment and the care compared to the family members of those who died at hospitals or nursing homes.
Generally high levels of satisfaction with the palliative care were reported among the family members of patients in the intervention group as well as the family members of patients in the control group . The high amount of those who reported satisfaction with care is in accordance with earlier findings [6,7,12]. It has been discussed as a method problem in assessment of satisfaction also named ‘ceiling effect’ indicating poor ability to discriminate between groups of respondents [19,20]. There may be different reasons, for instance, it may be that the patients hesitate in giving negative evaluation of the treatment and care at the hospital where they themselves are patient, and it may be that the instrument used is not sensitive enough to discover changes of satisfaction over time. Another reason may be that such studies often use a retrospective design, which also was the case in our study , where it is not possible to exclude the problem that remembering increase with time. Based on this possible methodological shortcoming, it has been claimed that satisfaction research is of little importance. We found, however, a significant difference between the respondents who were family members of patients participating in the intervention group and the family members of the patients in the control group . The family members of those in the first mentioned group reported significantly higher satisfaction with care than those in the control group, particularly in terms of information about prognoses and treatment, availability of physicians both for patients and families, and pain relief and treatment of symptoms.
There is no doubt that the focus on the total situation of the patient is important for how satisfied close family members are with the palliative treatment and care. Such a holistic focus might discover problems and challenges that the patients and family members experience at an early stage and help them to find solutions [4,21]. Since information and communication, as well as attention seem to be important in the palliative cancer treatment  and since the intervention program showed that it is possible for more patients to die at home , this gives us good arguments to continue and further develop the palliative care that are given at hospices and to continue the research that may improve the palliative care.
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