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Chrystal received her PhD from Cranfield University in 2012. She has developed her research capability and project management expertise throughout her more than two decades of industry experience working in both public and private sectors including governments, world-renowned aviation consultancy firms, and high education institutions worldwide. Before joining Swinburne in 2011, she was Director of Greater China of the Route Development Group Ltd (including both Routes and ASM, currently part of UBM/OAG), looking after the group’s business strategy and operation in Chinese market. She led the multicultural team to provide consultancy services to high-calibre clients of aviation industry. Prior to that, she was Business Development Manager and Consultant of Mango Aviation Partners, a boutique firm specializing in advising low cost start-ups. Before that, she worked for Civil Aviation Administration of China (CAAC) specializing in bilateral air service agreement negotiation and implementation. She has spoken widely at seminars and conferences and was quoted in Chinese media.
Aviation Strategy; Aviation Policy; Aviation Safety; Education; Airline Operations; Aviation Human Factors; Communication, Journalism and Media Studies
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