ISSN: 2161-0711

Journal of Community Medicine & Health Education
Open Access

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Improving Patient Communication through the Training of Healthcare Professionals at Safa Hospital Bidar

*Corresponding Author:

Received Date: Jul 22, 2024 / Published Date: Aug 16, 2025

Citation: Mohiuddin S, Hussain MS (2025) Improving Patient Communication through the Training of Healthcare Professionals at Safa Hospital Bidar. J Community Med Health Educ 15: 932.DOI: 10.4172/2161-0711.1000932

Copyright: © 2025 Mohiuddin S, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.

 
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Abstract

This qualitative study aimed to explore healthcare professionals' perceptions and experiences of a communication skills training program implemented at Safa Hospital in India. Twenty-five healthcare professionals who had taken part in the communication skills training program physicians, nurses and allied health staff were interviewed in semi-structured interviews. To extract important themes from the interview data, thematic analysis was employed. According to the participants, the training programme improved their confidence, empathy and capacity for active listening, which in turn improved their interactions with patients. Particularly appreciated was the training's experiential, participatory format. But the participants also pointed out areas that needed work, such asking for further support to help them maintain the skills they had developed over time and wanting greater direction when handling difficult patient contacts. Healthcare personnel expressed satisfaction with the communication skills training programme, which seemed to enhance patient-centered communication. However, further assistance could be required to maintain these abilities. According to the findings, these training courses could be more widely applicable in healthcare environments and cultural contexts, but they would need to be carefully modified to fit in with regional requirements.

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